Will provide initial point of contact for clients. Would prefer someone who wants to move on from this position to a more supportive role, but we will always need level 1 help desk staff so if that's what you love, we can work with that too.
Answer phones, create tickets, troubleshoot problems and escalate as needed.
Excellent verbal and written communication
Redbird is growing and in addition to the Help Desk position, we are in need of an Administrative Assistant who wants to be part of our team.The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound