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BEGIN:VEVENT
DTSTART:20150722T130000Z
DTEND:20150722T170000Z
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SUMMARY:Men. Falls WAT Grant Subsidized Training Through WCTC 7/22/15
DESCRIPTION:Upcoming Menomonee Falls-Based Training Grant Course\n\nCUSTOMER SERVICE\n\nBasic Principles of Customer Service Customer service is more of a marathon than a sprint\; it becomes part of the culture for any successful organization. Understand the importance of diversity (such as generational and gender differences) when serving customers and how to build effective and sustainable relationships. In this training participants will understand the evolution of customer service and today's business care\, deliver exceptional customer service through effective communication\, learn how to successfully and effectively say "no"\, and how to wow your customers by understanding their expectations.\n\n\n\nMonday\, July 22\, 2015   8:00-12:00 pm\n\n$15 per participant\n\nTraining Location Town Hall Health Center 5th Floor Conference Center\n\nW180 N8000 Town Hall Road\, Menomonee Falls\, WI\, 53051\n\n\n\nTo register for a course please visit the WCTC website at www.wctc.edu/business-and-community/CBPS/meno-falls/viewall.php \n\nWe encourage you to check the website often to view new courses that will be offered through August 2015.
X-ALT-DESC;FMTTYPE=text/html:<strong><span style="font-size: 16pt\;"><span style="color: rgb(46\, 116\, 181)\;"><span style="font-family: calibri\;">Upcoming Menomonee Falls-Based Training Grant Course</span></span></span></strong><br />\n<strong><span style="font-size: 20pt\;"><span style="font-family: calibri\;">CUSTOMER SERVICE</span></span></strong><br />\n<strong><span style="color: rgb(255\, 0\, 0)\;"><span style="font-family: calibri\;"><span style="font-size: 10pt\;">Basic Principles of Customer Service </span></span></span></strong><span style="font-size: 10pt\;">Customer service is more of a marathon than a sprint\; it becomes part of the culture for any successful organization. Understand the importance of diversity (such as generational and gender differences) when serving customers and how to build effective and sustainable relationships. In this training participants will understand the evolution of customer service and today&rsquo\;s business care\, deliver exceptional customer service through effective communication\, learn how to successfully and effectively say &ldquo\;no&rdquo\;\, and how to wow your customers by understanding their expectations.</span><br />\n<br />\n<span style="color: rgb(255\, 0\, 0)\;"><strong><span style="font-size: 10pt\;"><span style="font-family: calibri\;">Monday\, July 22\, 2015&nbsp\;&nbsp\; 8:00-12:00 pm</span></span></strong></span><br />\n<span style="font-size: 10pt\;"><span style="font-family: calibri\;">$15 per participant</span></span><br />\n<span style="font-family: calibri\;"><strong><span style="font-size: 10pt\;">Training Location</span></strong><span style="font-size: 10pt\;"> Town Hall Health Center 5<sup>th</sup> Floor Conference Center</span></span><br />\n<span style="font-size: 10pt\;"><span style="font-family: calibri\;">W180 N8000 Town Hall Road\, Menomonee Falls\, WI\, 53051</span></span><br />\n<br />\n<span style="font-size: 14px\;"><strong><span style="color: rgb(255\, 0\, 0)\;"><span style="line-height: 107%\; font-family: Calibri\; mso-fareast-font-family: &quot\;Times New Roman&quot\;\; mso-bidi-font-family: &quot\;Times New Roman&quot\;\; mso-ansi-language: EN-US\; mso-fareast-language: EN-US\; mso-bidi-language: AR-SA\;">To register for a course please visit&nbsp\;the WCTC&nbsp\;website at</span></span><span style="color: black\; line-height: 107%\; font-family: Calibri\; mso-fareast-font-family: &quot\;Times New Roman&quot\;\; mso-bidi-font-family: &quot\;Times New Roman&quot\;\; mso-ansi-language: EN-US\; mso-fareast-language: EN-US\; mso-bidi-language: AR-SA\;"> </span><span style="line-height: 107%\; font-family: Calibri\; mso-fareast-font-family: &quot\;Times New Roman&quot\;\; mso-bidi-font-family: &quot\;Times New Roman&quot\;\; mso-ansi-language: EN-US\; mso-fareast-language: EN-US\; mso-bidi-language: AR-SA\;"><a href="http://www.wctc.edu/business-and-community/CBPS/meno-falls/viewall.php"><span style="line-height: 107%\;"><font color="#0563c1" face="Times New Roman">www.wctc.edu/business-and-community/CBPS/meno-falls/viewall.php</font></span></a></span><span style="line-height: 107%\; font-family: Calibri\; mso-fareast-font-family: &quot\;Times New Roman&quot\;\; mso-bidi-font-family: &quot\;Times New Roman&quot\;\; mso-ansi-language: EN-US\; mso-fareast-language: EN-US\; mso-bidi-language: AR-SA\;"><font color="#000000"> </font><br />\n<span style="color: rgb(255\, 0\, 0)\;">We encourage you to check the website often to view new courses that will be offered through August 2015. </span></span></strong></span><br />\n<span style="color: rgb(255\, 0\, 0)\;">&nbsp\;</span>
LOCATION:Training Location Town Hall Health Center 5th Floor Conference Center W180 N8000 Town Hall Road\, Menomonee Falls\, WI\, 53051
UID:e.596.467
SEQUENCE:3
DTSTAMP:20260419T163138Z
URL:http://business.fallschamber.com/events/details/men-falls-wat-grant-subsidized-training-through-wctc-7-22-15-07-22-2015-467
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